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Terms of Service

Last updated: July 2026

Welcome to protechelmet.com. By accessing or using this website, placing an order, or otherwise engaging with our services (the "Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

This website sells authentic Pro-Tec® brand products and PT A-Bravo™ helmets. We do not sell counterfeit, cloned, or unauthorized replica products.

1. Eligibility

By using this site, you represent that you are at least 18 years old, or the age of majority in your jurisdiction, or are using the site with the involvement of a parent or guardian. You may not use this site for any unlawful purpose or in violation of any applicable local, state, national, or international law.

2. Products and Pricing

Product descriptions, images, and pricing are provided as accurately as possible but may contain errors. We reserve the right to correct pricing or product information, limit order quantities, or refuse or cancel any order at our discretion — including orders that appear to be placed by resellers or distributors without authorization. Prices are subject to change without notice.

3. Orders and Payment

Payment is processed securely through Square. We do not store your full credit card number on our servers. By placing an order, you represent that any payment information you provide is accurate and that you are authorized to use the payment method provided.

4. Returns and Refunds

Our return policy is detailed on our Returns page. In summary: notify us of any shipping damage promptly, and items may be returned in original condition within 15 days of purchase along with a copy of your invoice for a refund or exchange.

5. Disputing a Charge

If you believe you were charged in error or have a dispute about a transaction, please contact us first so we can try to resolve it directly. You retain all rights available to you under applicable law and your card issuer's policies, including the right to dispute a charge with your bank or card issuer.

6. Reviews and Feedback

We welcome honest feedback about our products and service, including reviews posted on third-party platforms, and we do not restrict your ability to share truthful reviews or file complaints with consumer protection organizations.

7. Intellectual Property

All content on this site — including text, graphics, logos, and product photography — is owned by protechelmet.com or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or create derivative works from this content without our prior written permission.

8. Prohibited Uses

You agree not to use this site to: (a) violate any applicable law or regulation; (b) infringe on the intellectual property rights of others; (c) transmit viruses, malware, or other harmful code; (d) attempt to gain unauthorized access to our systems; (e) scrape, spider, or harvest data from the site without permission; or (f) harass, threaten, or discriminate against any person.

9. Third-Party Links and Tools

Our site may contain links to third-party websites or make use of third-party tools (such as payment processing) that are not owned or controlled by us. We are not responsible for the content, privacy practices, or terms of any third-party site or service.

10. Disclaimer of Warranties

The Service and all products are provided "as is" and "as available" without warranties of any kind, either express or implied, except as expressly stated in our written product warranties. We do not guarantee that the Service will be uninterrupted, error-free, or completely secure.

11. Limitation of Liability

To the fullest extent permitted by law, protechelmet.com and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service or products purchased through it. Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.

12. Indemnification

You agree to indemnify and hold harmless protechelmet.com and its owners, employees, and affiliates from any claim or demand, including reasonable attorneys' fees, arising from your violation of these Terms or your violation of any law or the rights of a third party.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles. Any dispute arising from these Terms or your use of the Service will be resolved in the state or federal courts located in Florida, unless otherwise required by applicable consumer protection law.

14. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

15. Contact

Questions about these Terms of Service can be sent to courtesy@protechelmet.com.